About Justin Shelby - State Farm Insurance Agent
Justin Shelby - State Farm Insurance Agent in Houston, MO, is dedicated to protecting families with a wide range of insurance services, including auto, home, renters, commercial, and life insurance. The experienced team is known for their friendly and professional approach, ensuring that clients feel valued and supported. Customers appreciate the staff's willingness to assist with both small inquiries and major issues, highlighting their commitment to excellent service. Many have expressed satisfaction with the prompt and thorough responses they receive, noting that no question is too small and every interaction is treated with care. The team is especially praised for their customer care, as seen when they followed up to ensure satisfaction after repairs. Clients leave the office feeling happy and informed, thanks to the team's clear communication and attention to detail. The office in Houston, MO, is highly recommended for anyone seeking reliable insurance solutions.
Had a great experience while working with Lacey Brotherton and Jakoby Hansmann at Justin Shelby’s State Farm office in West Plains. They set up our appointment to get our windshield repaired and even followed up to ensure we were happy with the results! Wonderful customer care, love it!
We lost our camper and side by side in the November 2024 flood on Piney river last fall. The next day we went to the Houston MO State Farm office not sure what to expect. We were immediately put at ease and told our insurance would take care of everything!! The customer service we have received has been top notch and we will definitely be recommending Justin Shelby’s State Farm to anyone looking for an insurance company!
I have recently moved to Missouri and everyone at Justin Shelby's office was so kind and personable. They coordinated with my previous agent in North Carolina. They reduced the amount of pressure and I will highly recommend this agent!