About SERC Physical Therapy
SERC Physical Therapy in Grandview is a leading outpatient physical therapy clinic known for its convenient scheduling, patient-focused care, and personalized treatment plans. The dedicated staff, including therapists Selena, Nick, and Mike, are praised for their professionalism, patience, and friendly approach, making the rehabilitation process more comfortable for patients. Clients have expressed immense gratitude for the excellent service and remarkable progress achieved through the clinic's specialized treatments, with one individual stating they went from not being able to walk to almost being able to run again after an accident. SERC Physical Therapy is highly recommended for its commitment to providing exceptional care and helping patients regain their strength and mobility.
I have nothing but respect for the therapists and clerks at SERC when I visit in person. They're friendly, patient and they've help me a lot.
But their corporate decision to call me four times a day to schedule a new patient appointment is just insane. I don't need a new patient appointment if I have been seen for several weeks now, but their auto-system AI or whatever reset itself and now I'm getting several text messages and multiple phone calls a day to set up my appointment. That I already had. Weeks ago. Please, if your corporate office is going to be SO PERSISTENT that it borders on harassment, maybe check if I don't already have an appointment first?
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I liked the fact that the therapist took time to ask questions about the location and degree of pain I am experiencing so that she could select the most appropriate exercises. I thought today was a good beginning for what I hope will help me regain strength and free movement which I have lost.
I have visited SERC Physical Therapy before and they were great. This time I went I had Greg Britling and he was amazing. He seemed different than other therapist. I found out he has experience as a personal trainer and knows how to push the client just enough. I felt better than ever when I left the visit and would recommend ANY LIVING ADULT to go to him and get services for a better more mobile body.