USA-Appliance offers a positive in-store experience and is well-regarded for its quick service. Customers appreciate the support provided, especially during emergencies, such as appliance repairs. However, there are mixed reviews regarding delivery and service after purchase, with some customers expressing frustration about delays and additional charges. While some felt the pricing was unclear, they still recommend the store to others, advising potential buyers to be prepared to handle delivery themselves. Overall, USA-Appliance is a mixed bag, with strong service but some concerns about product reliability.
I have never had a problem and I have purchased from them at least three times. purchased a Refrigerator from them and it went out was passed warranty and I called to have one of there repair men fix it and the guy fixed it no charge. Bought a Washing Machine and Dryer and they set everything up and never had an issue, Will use again,
In store was a great experience. I can't exactly remember what the price was for delivery, but I'm almost sure I was told that to haul my old fridge away was $125. I kept my old fridge and was still charged $125. I gave the guy $140 and watched him fiddle waiting for me to ask for my change until I just said I appreciate you guys and went about my business. It mattered, but it wasn't really that big of a deal..It's not a deal breaker with the store, and will recommend to friends and family but will tell them to prepare to bring it home themselves.
I love them! Something went wrong with the washing machine early this morning at about 1:00am , we called the shop went it opened and they sent someone to fix it right away! He was a very nice man too! Me and my husband are so pleased with USA-Appliance's quick service.??
11742 West Florissant Avenue, Florissant, MO 63033
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