Kiera is a young hairstylist at Ulta but is truly amazing! I have been to her for many many months now and cannot say enough about how thorough she is! No one has colored my hair and every single gray to boot!
August 2025
I’ve been going to this salon for over 10 years and have always loved the service — especially Lena, who is absolutely amazing. She consistently does an incredible job, and I trust her completely with my hair. She’s the reason I’ve stayed so loyal for all these years.
That said, I’m disappointed that I no longer receive reminder calls for my appointments. For years, those calls were really helpful, especially with a busy schedule. But for the past year or so, they’ve just stopped without explanation.
If there was a policy or system change, I would’ve appreciated a heads-up. I’ve missed appointments simply because I... read full review
July 2025
I had a big issue at the south county location with returning a product that I had just purchased and had the receipt for. The south county location refused to process my return. so I came to Fenton because I never have issues there. They processed my return with no problem. Thank you Ulta in Fenton for making it a seamless process and making sure the customer was taken care of. I will never return to the south county location ever again. Fenton is much farther from my house, but that is a drive I am willing to make for good service.
Kiera is a young hairstylist at Ulta but is truly amazing! I have been to her for many many months now and cannot say enough about how thorough she is! No one has colored my hair and every single gray to boot!
I’ve been going to this salon for over 10 years and have always loved the service — especially Lena, who is absolutely amazing. She consistently does an incredible job, and I trust her completely with my hair. She’s the reason I’ve stayed so loyal for all these years.
That said, I’m disappointed that I no longer receive reminder calls for my appointments. For years, those calls were really helpful, especially with a busy schedule. But for the past year or so, they’ve just stopped without explanation.
If there was a policy or system change, I would’ve appreciated a heads-up. I’ve missed appointments simply because I... read full review
I had a big issue at the south county location with returning a product that I had just purchased and had the receipt for. The south county location refused to process my return. so I came to Fenton because I never have issues there. They processed my return with no problem. Thank you Ulta in Fenton for making it a seamless process and making sure the customer was taken care of. I will never return to the south county location ever again. Fenton is much farther from my house, but that is a drive I am willing to make for good service.