About Ulta Beauty
Ulta Beauty is a popular beauty retailer that offers a wide range of products from over 500 brands, including exclusive lines. The store is always clean and well-organized, featuring a helpful staff that goes above and beyond to assist customers. The store provides various services, including hair, skin, makeup, and brow treatments, along with ear piercing. Customers can easily book appointments online or walk in when available. Many customers appreciate the empathy and professionalism shown by the staff during their visits. With a rewards program and special discounts, Ulta Beauty remains a great destination for beauty enthusiasts. Customers have praised the knowledgeable and friendly staff, such as Kiera, a young hairstylist who has thoroughly colored their hair, and Kimberly, a salesperson who has recommended new favorite perfumes. The Fenton location has also been commended for its seamless return process, in contrast to the South County location's refusal to process a return.
Kiera is a young hairstylist at Ulta but is truly amazing! I have been to her for many many months now and cannot say enough about how thorough she is! No one has colored my hair and every single gray to boot!
I’ve been going to this salon for over 10 years and have always loved the service — especially Lena, who is absolutely amazing. She consistently does an incredible job, and I trust her completely with my hair. She’s the reason I’ve stayed so loyal for all these years.
That said, I’m disappointed that I no longer receive reminder calls for my appointments. For years, those calls were really helpful, especially with a busy schedule. But for the past year or so, they’ve just stopped without explanation.
If there was a policy or system change, I would’ve appreciated a heads-up. I’ve missed appointments simply because I wasn’t reminded — which...read full review
I had a big issue at the south county location with returning a product that I had just purchased and had the receipt for. The south county location refused to process my return. so I came to Fenton because I never have issues there. They processed my return with no problem. Thank you Ulta in Fenton for making it a seamless process and making sure the customer was taken care of. I will never return to the south county location ever again. Fenton is much farther from my house, but that is a drive I am willing to make for good service.