About Keystone Home Improvement LLC
Keystone Home Improvement LLC is a home improvement company that is dedicated to providing excellent customer service and quality work. They are known for their honesty, professionalism, and commitment to using top-of-the-line products and services. The company offers a Lifetime Workmanship Warranty, ensuring that their customers will receive a long-lasting and beautiful job. Customers have praised Keystone for their wonderful employees and representatives who share the company's values and ensure a great experience from start to finish. One customer mentioned that the company's communication and project management were perfect, and they were able to get their roof replaced quickly and efficiently. The crew was able to complete the job in just one day, and the cleanup was amazing. They also appreciated how Keystone worked directly with their insurance company to handle the claim, taking the stress out of the situation. The company was able to replace the damaged siding, gutters, and downspouts, and the end result was beyond expectations. Recently, the company received positive feedback about their responsiveness and professionalism. A customer noted that John, the claims specialist, was incredibly responsive, professional, and kind from the first call. He explained everything in detail and communicated directly with the insurance adjuster to maximize coverage. The crew worked quickly and efficiently, leaving a beautiful new roof and gutters, which were replaced on schedule. The customer was so pleased that they are already considering hiring Keystone again for siding installation. The overall experience was characterized by fair pricing, clear communication, and high-quality work, demonstrating the company's dedication to customer satisfaction. Another customer shared that Bob was efficient, overly communicative, and supportive throughout the entire process, ensuring that every step was clear and well-managed. The customer expressed high recommendation for Keystone, highlighting their great job on the roof and gutters after hail damage, and praising Zach and the team for their quick responses and care during the work. Overall, Keystone Home Improvement LLC is a highly recommended company known for quality craftsmanship, excellent communication, and a strong commitment to customer satisfaction.
In 2017 I had my roof replaced by Keystone. Now nine years later I had an issue with a leak around one of my roof vents. I called in to get a service call to see if they could help me with my problem. Not only did they help me but they fixed the problem at no charge. Not only do they do a great job and provide high-quality work, but they stand behind their customers and help them when needed. I would not recommend using any other roofing company.
Keystone did a great job repairing my home from hail and tornado damage.. complete roof and siding replacement. Zach was great and delt with insurance which was a huge help to me. Would highly recommend to anyone needing roofing or siding.
Keystone Home Improvement was the best choice we could have made for replacing our roof and gutters after the hail storms. They are not a big corporation trying to nickel and dime you, they are a small company there to help in your time of need or just to update your home. Bob communicated well and kept us up to date on every step, the roof was replaced in less than a day and the gutters in less than an hour. They really took care of us from helping deal with the insurance to get a little extra money to cover things, as well as working with our own budget, to completing the project in a timely manner. We will definitely contact them for any other home improvement...read full review