About Crystal Heating & Cooling
Crystal Heating & Cooling has built a strong reputation for reliable and professional HVAC services since 1965. With four locations and a fleet of 40 Rapid Response trucks, the company ensures prompt assistance for homes and businesses in the Farmington area and beyond. Recognized as a six-time President's Award winner and a Carrier Factory Authorized Dealer, they are committed to delivering high-quality service and customer satisfaction. Customers appreciate their consistent punctuality and knowledgeable technicians, who handle all makes and models with professionalism. The company offers a range of services, including furnace repair, air conditioning maintenance, duct cleaning, and system installation. Many reviews highlight the friendly and responsive staff, with technicians like Gregory and Trent praised for their fast, professional, and thorough work. The team is known for their responsiveness, fair pricing, and ability to quickly diagnose and fix issues, making the experience painless and efficient. Customers also value the company's courteous service, timely arrivals, and clear explanations of repairs. Overall, Crystal Heating & Cooling is a trusted local business dedicated to providing comfort, reliability, and peace of mind through quality HVAC solutions.
Joe K did the duct cleaning at our residence. He was very thorough at his job and professional. We are very satisfied at the work done. To mention, he found the problem why we initially questioned the condition of our ducts. We were also afraid that duct cleaning would leave us with a mess. But, Joe did an excellent job and ours fears were put to rest. We are very pleased with his work and would refer anyone we know to Crystal and Joe. Thanks.
I called a couple different places before them and the others could not help me with a water furnace. These guys are great! Very responsive, the lady that answered the phone was friendly and knowledgeable.She had a Tech, Gregory, swing by that day, who already had a route. He was able to just clean out the lines real quick and fixed the leaking issue. Very reasonable price. Took a credit card on site. Gregory was professional and nice. He was knowledgeable about the system, as I had a follow-up question. Turns out that was the company that a family member uses and is pleased with them. Well, this is my new HVAC company, too. Thanks for making this quick and painless.Service:...read full review
Outstanding company to deal with from first contact. Nick, our salesman was very responsive and sent us a very fair estimate quickly. Whenever I contacted him he was available and If I needed to leave a message he always returned my call quickly. Jason and Conner, the installers, not only arrived on time but were actually a little early. They were courteous, friendly, and hardworking. The installation they did was too notch and completed quickly! I would highly recommend Crystal to anyone needing heating and cooling replacement or serviceServices: Install AC