About The Elms Hotel & Spa - Destination by Hyatt
The Elms Hotel & Spa - Destination by Hyatt is a unique and upscale destination in Missouri. With a loyal following of regular guests, this hotel and spa offers an exceptional experience. The spa facilities are impressive, featuring a grotto and highly trained staff. Guests can enjoy a range of treatments, including massages and facials. The hotel's rooms are comfortable, with memory foam beds, although some noise from neighboring rooms can be an issue. Despite being located in a rural area, the hotel still offers a luxurious and welcoming atmosphere, making it an ideal spot for celebrations, relaxation, and pampering. Visitors often praise the food and drinks, especially the on-property restaurant, which offers great variety and high-quality food, making it unnecessary to leave the hotel for meals. The property features three pools, a gym, outdoor walks, a coffee bar, and a relaxed bar, providing plenty of activities on site. Guests feel safe and find the hotel very clean, friendly, and relaxing. The grounds are spacious enough for outdoor activities and group gatherings, with seating areas around the perimeter, lawn games, and amenities like a gazebo and fire pit that add to the cozy atmosphere. The hotel is also conveniently within walking distance of downtown, offering easy access to nearby attractions. Overall, The Elms is a charming, affordable, and highly recommended spot for family getaways, retreats, or conferences, with attentive staff that quickly address any concerns.
We recently had the pleasure of hosting a multi-day conference for about 50 colleagues at The Elms. What a fabulous retreat it was! We looked at several properties when we were planning our event, and this one appeared to check all the boxes. However, we know that what is on paper does not necessarily translate to reality. Lucky for us, this property exceeded our expectations! I strongly recommend this location for a retreat or conference. The hotel is stunning, and the amenities – both for the conference and the individual rooms – were really well-appointed and comfortable. The property grounds are a nice size, providing plenty of space to spread out and take time away if needed, but not so big that one gets lost or disengaged from the group. The multiple seating areas throughout the hotel lobby, around the perimeter, and in the yard, as well as all of the lawn games available throughout, provided many opportunities for teammates to connect. The gazebo and the fire pit added to the overall ambiance. (Definitely book the s’mores activity if you have time! What fun!) And a special shoutout to Jay for the super fun ghost tour! What a great collection of stories with a little jump scare thrown in for good measure . . . For conference amenities: Having the option to choose between two ballrooms allowed us to pick the location that was JUST RIGHT for our group; we weren’t just forced to pick the only option that could accommodate our group. We wanted lots of natural light, so the Regent Ballroom was the perfect choice. And because of the size of our team, we were able to have both an E-shaped conference area setup AND rounds in the back for meals. The A/V was setup perfectly and very easy to use, and the breakout spaces were well appointed for our needs. We did run into a couple of snags with regard to a couple meals not being in alignment with stated dietary restrictions, and difficulty in coordinating some transportation for out-of-town guests, but when we brought these issues to the staff’s attention, they promptly – and very apologetically – addressed our concerns. Based on their reactions, I suspect these won’t be issues in the future, but I would encourage you to confirm these with your event coordinator prior to your event. We would happily return to this property if we need a Kansas City retreat area in the future, and recommend you make a visit if you’re in the market for the same!
I love this hotel & the gorgeous spa. Lap pool is memorable. I've been coming here since I was a child for weeks long vacations. Highly recommend.