About Lucky nails
Lucky Nails is a nail salon that has received mixed reviews from its customers. While some appreciated the salon's efficiency and the technicians' expertise, others were disappointed with the lack of customer service and attention to detail. One customer noted that the salon was diligent with time management and she didn't have to wait long, which she appreciated. However, she found the overall environment to be unwelcoming. The technician failed to communicate and address her concerns, and displayed a nonchalant attitude. The customer also felt that the nails were not perfect, with noticeable imperfections. Another customer, on the other hand, had a positive experience and described the technician who did her pedicure as "amazing." She appreciated the technician's skills and engagement in conversation. Unfortunately, one customer had a particularly poor experience. She and her cousin had made an appointment for a full set of nails, but the technician did not properly prepare her cousin's nails, leading to one nail popping off and the rest becoming loose. The customer also reported that the technician made an inappropriate comment about her young cousin's weight. Overall, the reviews suggest that the quality of service at Lucky Nails can be inconsistent, with some customers receiving excellent service and others experiencing poor customer service and subpar nail work.
My go to nail shop and eyebrow wax place since they were located on business loop back in the day! I never leave disappointed i usually get gel nails they always last a long time and look great the pedicures are always well done too! I never have an extended wait and the customer service is great unlike some other shops in town that just cram people in and out and lack in quality and customer service. I will never go anywhere else love this place!
I don't typically leave negative reviews because I believe there's already plenty of negativity in the world. However, I feel compelled to share my recent experience at Lucky Nails. This isn't my usual go-to nail salon, but I decided to try it out since my regular place was closed today.
To start with the positive, the salon was diligent with time management and I didn't have to wait long, which I appreciated. Unfortunately, the positives end there.
The overall environment was not welcoming. I originally picked out two colors for my nails but decided to stick with just one. Despite clearly communicating this to the technician, she started painting my nails...read full review
I am someone who does not treat themselves often enough and this is definitely going to be my new go-to place in Columbia for pedicures! I wish I had asked the woman’s name who did mine, because she was amazing. I’ve been to a few other places in Columbia and this place was my favorite! I could tell she knew what she was doing, and I appreciated that she engaged in conversation with my friend and I!