About JCPenney
JCPenney is a large apparel and home furnishing retailer offering a variety of kids', men's, and women's apparel, footwear, jewelry, and accessories. They provide free shipping and curbside pickup, and feature a new beauty concept, JCPenney Beauty, with skincare, makeup, and beauty deals from big-name brands. The store offers a range of national brands, including Adidas and Levi's, as well as private brands like Liz Claiborne and Arizona Jeans. Customers appreciate the store's affordable pricing and nicer selection compared to cheaper department stores. However, some have experienced frustration with phone customer service and noted that the store's selection has decreased over time. Despite this, staff are often described as friendly and helpful. Overall, JCPenney aims to provide customers with style, quality, and value.
Wow what has happened to this store? I have shopped at this store for 30 years and it is in need of a lot of upgrades. No one works on the second floor and downstairs only has two check outs. Coupons are no good on most of everything in the store. So why send them out in the mail. I understand you have a skeleton crew at this store and they cannot keep up on keeping the store nice and neat. Hopefully this store is not closing down. I still shop there hoping my coupons work on something I need. Otherwise I just throw them away.
Love J C Penny history saying that it started off as a store for every person..now not as much it needs to turn back time ..with their look and some of the products it just seems it want to serve a certain class of people my opinion... serve every person..from farm to city..from the hood to bel-air they have nice stuff ...but it just not a normal stop for me ...i mean i can find some stuff but nothing excites me about going in...step back in time and look how it all started ..remember the catalog...i remember me as a kid excited to look in that book now its on line which is fine but again no ...go back look in and out of the old stores what made people come to the store...read full review
Interesting place…it looks like it’s on the verge of going out of business. Empty shelves and products that have been opened or messed with. Perhaps there are some good deals around, but it was kind of sad. I hope they are able to remain open!