About Gravity (A Virtua Consulting Company)
Gravity (A Virtua Consulting Company) is a highly skilled and knowledgeable Apple-certified business that specializes in repairing and maintaining various Apple products, including iPhones, iPads, Apple Watches, and Mac computers. Their technicians have decades of experience and can easily determine if a problem is hardware-related, facilitating the repair or assisting with the upgrade or replacement process. As the only certified Apple repair service in mid-Missouri, Gravity provides a seamless and reliable experience for their customers. Clients have praised the company's quick turnaround, honesty, and ability to improve the overall performance of their devices. Whether it's fixing a cracked screen or resolving a major issue, Gravity's team ensures that Apple devices are running properly and efficiently.
Very good experience with this company. The intake person was very patient and helpful, the staff looked over my ailing computer and improved it. I will definitely go to them for future needs.
I purchased a new iPhone and within 3 days it randomly popped up lines across the screen and I couldn’t read half of it. Gravity works with Apple Warranties so I was able to get the screen fixed at no cost. They were super easy to work with and my phone was fixed within a few hours.
I have a MacBook Pro 2019 and I needed the battery replaced. I took it to Gravity in Columbia. The process was simple- make an appointment, go to their establishment, the gentleman at the front asked a few questions. It took about two weeks to get it back, but to be fair there was a national holiday in between. While I was there I found out I could replace individual key caps instead of the whole keyboard, that was a plus! I had four key caps replaced. Since I have had my computer back, about 3 months, it has been working perfectly. The communication during was great and even after the job has been closed they still check up on it to see how its doing! Would recommend!