Apria Healthcare is a prominent provider of home respiratory services and medical equipment, supporting over 1.8 million patients annually. While many customers praise the helpfulness of staff members like Melissa and Heidi, who resolved issues quickly and efficiently, there are mixed feelings about the overall service experience. Some users have faced challenges with obtaining CPAP supplies through the website and customer service, leading to frustration over delays and unanswered questions. Despite this, others express confidence in returning to Apria for future purchases due to positive interactions with specific employees. Overall, Apria Healthcare is recognized for its extensive range of services but may need to improve its communication and reliability regarding supply management.
I've talked to 2 ladies yesterday. Not one of them has got back with me. I'm having such a terrible time. The weekend was terrible that I have. The dream wear and the nose piece isn't working for me but it did when I went to the place out Melita and then they set me over to a guy in the. War Ehouse in lenaxa or the office, I've not heard back from nobody.
This review is for Melissa and Heidi -- not necessarily Apria. I had been trying for 6 months to get CPAP supplies through the Apria webpage and 1-800 numbers. A total disaster all the way around. I've been with Apria over 20 years. Melissa and Heidi were able to get done in 1 day what the corporate folks had not been able to do in 6 months. Many thanks to those 2 ladies.
Heidi was very helpful to me with a problem I was having with my antique CPAP. At the end of the day I will have to replace it even though it still works but I will not think twice about going to Apria to purchase my new one after the customer service I got today!!
1319 E Ohio St, Clinton, MO 64735
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