I am experiencing the same billing and collections issues as everyone else. I have been dealing with this for 2 years! My first bill notice was a "final notice". Just like the others, I tried to log into the billing portal per the instructions of bill I received. It needed my bill number (ok) and my DOB (it did not recognize my DOB and therefore would not let me in). I spent hours trying to get ahold of someone to help me at St. Lukes via telephone and email. I reached out to what appeared to be the Diagnostic Imaging Center in Chesterfield and they had no billing record for me. I am STILL getting calls from Account Resolution Corp about this 2 years later!... read full review
April 2024
Received a bill from over a year ago and have tried for 3 days to access their website or talk to someone. Website is down and receive a message that they are closed and hangs up on me when I call.Update: System and phone still down over 3 weeks now.
February 2024
Just now finding out about a bill we didn’t even know we owed from 2021 and it’s 2024. The way we found out is by checking our credit score and they say there’s money owed no problem to pay it. Just Annoying that it affected my credit score
I am experiencing the same billing and collections issues as everyone else. I have been dealing with this for 2 years! My first bill notice was a "final notice". Just like the others, I tried to log into the billing portal per the instructions of bill I received. It needed my bill number (ok) and my DOB (it did not recognize my DOB and therefore would not let me in). I spent hours trying to get ahold of someone to help me at St. Lukes via telephone and email. I reached out to what appeared to be the Diagnostic Imaging Center in Chesterfield and they had no billing record for me. I am STILL getting calls from Account Resolution Corp about this 2 years later!... read full review
Received a bill from over a year ago and have tried for 3 days to access their website or talk to someone. Website is down and receive a message that they are closed and hangs up on me when I call.Update: System and phone still down over 3 weeks now.
Just now finding out about a bill we didn’t even know we owed from 2021 and it’s 2024. The way we found out is by checking our credit score and they say there’s money owed no problem to pay it. Just Annoying that it affected my credit score