Cedar Hill Primary Care is a family practice that has served the community for over 60 years. The practice offers same-day appointments and treats a variety of medical conditions, including high blood pressure, diabetes, heart disease, anxiety, depression, and ADHD. Patients praise the experience and knowledge of the physicians, particularly Dr. Toti and Dr. Brittany Herrin.
Dr. Herrin is specifically commended for her willingness to accommodate patients' schedules and for actively listening to their concerns. Recent patients also mention Dr. Nicholas Farren, who is described as an awesome doctor that takes the time to listen and explain things well, making patients feel cared for and confident in their care. The staff, including Ann and Toni, are praised for their kindness, especially towards children, with one patient noting they will be switching her toddler’s pediatric care to this practice.
While patients appreciate the medical care provided, there are consistent complaints about the difficulty in reaching the office by phone. Patients report long wait times on hold and a lack of returned voicemails. This issue is cited as a significant drawback to the overall patient experience. Overall, the practice is appreciated for having knowledgeable physicians who listen and care, making it a trusted choice for many in the community.
I have been going to Cedar Hill Medical for about 13 years with Dr. Metcalf as my primary care doctor. He is wonderful, very caring, and I never feel rushed. For immediate attention, they will get me in that day with whom ever is available...and I will still get outstanding care. Thank you to everyone at Cedar Hill Medical Center.
I’ve been with the office for years, but new to Dr Shetty and couldn’t recommend him enough. He’s empathetic, listens and has such a calm bedside manner to him. He remembered details about my life after once appointment, and that really made me feel seen and heard. I am so happy to add him to my care team along with Dr Metcalf. Both are top notch. Couldn’t ask for better care.
I am extremely happy I made the change of primary doctor to Doctor Faron. He listened to me and my concerns and made it clear what his concerns are and why. I look forward to a great doctor patient relationship for my husband and myself in the future!
6420 The Cedars Ct, Cedar Hill, MO 63016
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