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Petco

4.0 159 reviews
Overall rating
4.0
out of 5
159 reviews
5 star 61%
4 star 7%
3 star 8%
2 star 6%
1 star 18%

About Petco

Petco, a popular pet supply store, offers a wide selection of products and professional grooming services. Customers have praised the grooming team for their kindness and professionalism, noting that their dogs felt, smelled, and looked wonderful after being groomed. Cassidy, a groomer, has been especially appreciated for consistently providing excellent care for a 13-year-old, partially blind Chihuahua named Avie, even on busy Saturdays.

The store also has a helpful staff that provides ideas and advice for pet owners, making shopping enjoyable. However, there have been some negative experiences, such as an unprofessional incident where an employee spoke about another employee's work in front of customers, which was embarrassing and disrespectful. Customers also witnessed rude behavior from a customer, who falsely accused staff of racial profiling when asked to stop putting her hands in the tank, which was told to be harmful to the fish.

Despite these issues, Petco remains popular for its excellent grooming services and tempting array of pet products, including items like the "sassy and perfect" fringe jacket that customers find hard to resist. Overall, the store offers a mix of good service and quality pet care, though some moments of unprofessionalism have been noted.

5.0
Vince totally helped me out tonight, giving me an education on the fish I wanted, helping me make sure I head everything I needed, and just being an overall rockstar! He told me about the app, and how to earn rewards, which was super helpful. I'll be back to this location, solely because of him!
5.0
I was THISCLOSE to adopting a kitty. The staff is hella knowledgeable about everything in the store.
The whole store is set up to enhance your pet-parent experience.
Even the bulk treats they
sell are healthy and nutritious for your fur baby.
I highly recommend.
5.0
My husband, my two dogs and myself were treated very well. The groomer who assisted us was very friendly and knowledgeable. Our dogs looked great after being groomed there. Petco is a pleasant store to visit.
Photos of Petco, 539 East Markey Parkway,  Belton
All 22 photos

Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • masks required

Location

539 East Markey Parkway, Belton, MO 64012

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Petco · 539 East Markey Parkway, Belton, MO 64012

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