Petco

Petco, a popular pet supply store, offers a wide selection of products and professional grooming services. Customers have praised the grooming team for their kindness and professionalism, noting that their dogs felt, smelled, and looked wonderful after being groomed. Cassidy, a groomer, has been especially appreciated for consistently providing excellent care for a 13-year-old, partially blind Chihuahua named Avie, even on busy Saturdays. The store also has a helpful staff that provides ideas and advice for pet owners, making shopping enjoyable. However, there have been some negative experiences, such as an unprofessional incident where an employee spoke about another employee's work in front of customers, which was embarrassing and disrespectful. Customers also witnessed rude behavior from a customer, who falsely accused staff of racial profiling when asked to stop putting her hands in the tank, which was told to be harmful to the fish. Despite these issues, Petco remains popular for its excellent grooming services and tempting array of pet products, including items like the "sassy and perfect" fringe jacket that customers find hard to resist. Overall, the store offers a mix of good service and quality pet care, though some moments of unprofessionalism have been noted.