The Anesthesiologist was a not friendly the day of surgery. Melissa Brown. I prepaid for the services $1540. 3 weeks later I receive a bill for another $220 and when we called to ask what the charge was for Bridget couldn't give a reason except say if we don't pay it they would send us to collections. I said fine. The $220 is not worth my time. So I got online to pay and of course their billing is down. Dealing with Bridget was a terrible experience and made me want to give them a yelp review.
November 2023
I have had 2 recent procedures, one in May and the other in September, both of which required anesthesia. I am a Mercy patient and Mercy contracts their anesthesiologists through Western Anesthesiology Associates. The care I received from them was beyond good. They are all caring, professionals who are very good at their jobs. EXCELLENT care from them. My issue is, every time I've had any procedures requiring anesthesia, I'm left with a large balance to pay off. I have talked to other patients and friends and family and I am not alone in this complaint. I don't know why but for some reason, insurance covers little to none of WAA's services. This also... read full review
August 2022
I have been going here and seeing Dr Smith for a while now I like Dr Smith and overall, I would say he does a great job. The nursing staff I would say are not the most attentive or friendly I recently had a radio frequency ablation procedure under sedation I was given a glass of water right after the procedure and then rushed out the door I would say they let me sit perhaps five minutes then rushed me out the door I was still not completely alert due to sedation when they sent me out the door and noticed only after I got to the car that they never took the Iv out of my arm I am on oxygen and obviously was in a lot of pain from the procedure my husband went in to tell... read full review
The Anesthesiologist was a not friendly the day of surgery. Melissa Brown. I prepaid for the services $1540. 3 weeks later I receive a bill for another $220 and when we called to ask what the charge was for Bridget couldn't give a reason except say if we don't pay it they would send us to collections. I said fine. The $220 is not worth my time. So I got online to pay and of course their billing is down. Dealing with Bridget was a terrible experience and made me want to give them a yelp review.
I have had 2 recent procedures, one in May and the other in September, both of which required anesthesia. I am a Mercy patient and Mercy contracts their anesthesiologists through Western Anesthesiology Associates. The care I received from them was beyond good. They are all caring, professionals who are very good at their jobs. EXCELLENT care from them. My issue is, every time I've had any procedures requiring anesthesia, I'm left with a large balance to pay off. I have talked to other patients and friends and family and I am not alone in this complaint. I don't know why but for some reason, insurance covers little to none of WAA's services. This also... read full review
I have been going here and seeing Dr Smith for a while now I like Dr Smith and overall, I would say he does a great job. The nursing staff I would say are not the most attentive or friendly I recently had a radio frequency ablation procedure under sedation I was given a glass of water right after the procedure and then rushed out the door I would say they let me sit perhaps five minutes then rushed me out the door I was still not completely alert due to sedation when they sent me out the door and noticed only after I got to the car that they never took the Iv out of my arm I am on oxygen and obviously was in a lot of pain from the procedure my husband went in to tell... read full review