Because of the lack of business, they are now finding issues that don't exist!! Three times in the last 2 years vehicle was diagnosed with a major problem. When I asked questions they could not give answers. Went to another garage and no actual problems existed! Do not depend on them for anything!!!
Jun 2020
Called Zumbro Mechanical several times over a week ago when our a/c went down. They never returned our calls (still haven't). So we called Tonna Heating and Air conditiong, and they came out the same day. I can understand a business being too busy to make a service call for a few days, but I can't understand a business model that involves NOT returning phone calls to tell the customer what is going on.
Because of the lack of business, they are now finding issues that don't exist!! Three times in the last 2 years vehicle was diagnosed with a major problem. When I asked questions they could not give answers. Went to another garage and no actual problems existed! Do not depend on them for anything!!!
Called Zumbro Mechanical several times over a week ago when our a/c went down. They never returned our calls (still haven't). So we called Tonna Heating and Air conditiong, and they came out the same day. I can understand a business being too busy to make a service call for a few days, but I can't understand a business model that involves NOT returning phone calls to tell the customer what is going on.