About First State Insurance Agency Southwest - Worthington
First State Insurance Agency Southwest is known for its great customer service and knowledgeable staff. Clients appreciate the hard work and responsiveness of the team, particularly Jason, who explains options clearly and helps to cut policy costs while increasing coverage. Reviewers highlight the friendly and helpful atmosphere, with one mentioning that Jen goes above and beyond to ensure clients get the best deals without sacrificing quality. Overall, customers highly recommend this agency to family and friends for their insurance needs.
Jennifer Salinas has been my family’s agent for many years starting with my first car in high school and even before that with my dad’s car and my brother’s car. She’s very kind and always asks how my family’s doing or how I’m doing. She’s also very fast about getting us break downs or any assistance we need or if we missed anything she lets us know. I’m very thankful for her because of her my insurance payments are the one bill I never stress about.
I’ve had consistently excellent experiences with this team. Every individual I’ve interacted with has been not only professional, but also genuinely warm, approachable, and eager to help. Whether communicating by email or over the phone, their responsiveness is impressive—they address questions promptly and with a high level of clarity and care.
What truly sets them apart is their commitment to making the process seamless and stress-free. They take the time to ensure I fully understand my options, and I never feel rushed or overlooked. It’s clear they value both efficiency and personal connection.
Without hesitation, this is my preferred and most...read full review
Jen gave me her complete attention yet worked incredibly fast, since I was on my lunch break . She was able to try multiple quotes and explanations were very helpful. She gets to know her clients which helped find the right/needed coverage for me and my family . I was referred to her and will absolutely be referring my friends and family in the future . Thank you again Jen !