About S.B. Restoration Services Inc.
S.B. Restoration Services Inc. is a business known for their rapid response and kind demeanor, particularly during stressful situations. Their staff is knowledgeable and efficient, putting customers' worries at ease. They have been praised for their thorough cleaning and friendly attitude, leaving homes smelling fresh and clean. However, there have been some concerns with communication and the effectiveness of their services. Specifically, there were issues with removing spots from carpets and responding promptly to inquiries. Additionally, some customers have had negative experiences with a specific individual named Greg, citing poor customer service and unhelpful communication. Some parts of the job have taken a long time to complete, and there have been issues with broken tub parts and leaks. Overall, the company's service is hit-or-miss, with some positive experiences and some areas for improvement.
I am really impressed by the work SB Restoration did on my house. I went from having nothing to having an amazing home. I was greatly amazed watching my home being restored to a place I could call home again. They answered my questions. Included me in picking out how I wanted the layout of my home. Involving me in the choices of my siding down to the choices of my lighting switches. I love how involved I was in the restoration of my home. I would recommend SB Restoration to anyone who wants to remodel or restore their home. I have included some photos of the rebuild process.
From the very beginning, working with SB Restorations has been an incredibly positive experience. Owner John and his right-hand Lisa have been helpful, supportive, and genuinely knowledgeable every step of the way. They provided a thorough and detailed repair estimate for our fire-damaged home, as well as guidance through the contents claim process — and they took the time to clearly explain everything so we never felt left in the dark.
What sets them apart is that they truly advocate for you as the homeowner — helping document structural damage, prepare accurate restoration scopes, and making sure nothing gets overlooked when it comes to your insurance...read full review
Lanae and the team at SB Restoration was fantastic! They were responsive, worked well with our insurance company, and most importantly, they did great work Would highly recommend!!