S.B. Restoration Services Inc. is a business known for their rapid response and kind demeanor, particularly during stressful situations. Their staff is knowledgeable and efficient, putting customers' worries at ease. They have been praised for their thorough cleaning and friendly attitude, leaving homes smelling fresh and clean. However, there have been some concerns with communication and the effectiveness of their services. Specifically, there were issues with removing spots from carpets and responding promptly to inquiries. Additionally, some customers have had negative experiences with a specific individual named Greg, citing poor customer service and unhelpful communication. Some parts of the job have taken a long time to complete, and there have been issues with broken tub parts and leaks. Overall, the company's service is hit-or-miss, with some positive experiences and some areas for improvement.
S.B. Restoration removed drop ceilings and sheetrock (and other debris) from our garage and basement. The team showed up right on schedule, did a great job at a reasonable price. Jacob, the on-site project manager was very helpful—including patiently answering my many questions.
I had the pleasure of working with S.B. Restoration Cleaning Service, and Brita and Tim were absolutely wonderful to work with. They did an amazing job removing all of the pet stains from my carpet. I couldn't believe how new the carpet looked when they were finished!
They also cleaned all of the pet hair from my vents and dryer area, and everything looked spotless when they were done.
From the scheduling process to the outstanding service, professionalism, and reasonable pricing, the entire experience exceeded my expectations. I will only use S.B. Restoration from now on and highly recommend them to anyone looking for quality cleaning services. They definitely deserve… read full review
I am really impressed by the work SB Restoration did on my house. I went from having nothing to having an amazing home. I was greatly amazed watching my home being restored to a place I could call home again. They answered my questions. Included me in picking out how I wanted the layout of my home. Involving me in the choices of my siding down to the choices of my lighting switches. I love how involved I was in the restoration of my home. I would recommend SB Restoration to anyone who wants to remodel or restore their home. I have included some photos of the rebuild process.
533 Julep Road Suite 210, Waite Park, MN 56387
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