About Gilleland Cadillac
Gilleland Cadillac provides an exceptional sales and service experience for its customers. The friendly and helpful team goes above and beyond to ensure a seamless and satisfying car-buying process. Customers praise the knowledgeable sales staff, who work diligently to understand their needs and find the perfect vehicle, whether it's a new Chevy Blazer, Traverse, or Silverado. The service department also receives high marks, with customers highlighting the prompt, courteous, and professional service they receive. Gilleland Cadillac offers a comfortable waiting area with amenities like free Wi-Fi and charging stations, allowing customers to be productive while their vehicle is serviced. Overall, the reviews highlight Gilleland Cadillac's commitment to providing an exceptional customer experience, from the initial sales interaction to the ongoing maintenance and service of their vehicles.
I went to Gilleland in search of making a deal that would make sense for my situation. My salesman Ben was FANTASTIC! His approach was in kindness and genuine care about us, my routine, needs and the type of vehicle I was looking for. He made the experience extremely seamless, and he worked hard on a busy Saturday to do his best to meet our expectations. I will be back, and I appreciated the entire staff and the time they took to really dig in to what I needed. Great job Ben:)
This was our first time doing business with Gilleland Chevrolet, and this will definitely not be our last! Though we just bought a new 2023 Chevy Blazer, it will be awhile before we are in the market for a new vehicle. We were looking to replace a Chevy with another one, though we were unsure with what. There was not a lot of inventory in our area, so we put in an inquiry with Gilleland, 90 minutes south. Jason got back to me right away and we started talking about the Traverse and he also suggested the Blazer. Jason is very knowledgeable and I felt comfortable with setting an appointment. We set the appointment and Silas greeted us as we walked in the door. Silas asked us questions about what features we are looking for and our price point. He pulled up for us to test drive a Blazer, Traverse, and Silverado. Though after driving the Blazer, we knew that is what we wanted, but wanted to compare the three. Nothing wrong with the Traverse or Silverado, they just did not meet our current and future needs. We threw a lot of questions at Silas, and he answered them quickly and competently! He is a real professional and knows the products and features very well! We came to an agreement on price and terms, and then we worked with Christian to sign papers and Silas handed us our keys! In three hours we went through the entire process! Very low stress and no pressure to do anything but make an informed decision! And Silas did a great job getting us to the finish line! Thank you team for putting us in a great Blazer!
Carl in service was absolutely amazing! Every time I have brought my blazer in service has been great and prompt. They offer free Wi-Fi and a nice bench with plug ins for charging so I was able to work while they worked on my car. The guys are always super nice and greet me by name whenever I come in for a service. It’s a nice breath of fresh air ?