Massage Envy

Jul 2023

My massage at Massage Envy was a great experience. I chose a firm massage and afterwards I was sore for a few days in a couple key places. The masseuse worked many spots that needed attention. I was impressed with her abilities and the general professional experience at this location!

May 2023

This location should close it’s doors. They never have availability which is a shame because it’s my home location. I have to frequently goto Edina and even they cancel your weeks in advance booked appointments. They’ll cancel it in the days before. It’s so hard to reduce your credits. You cannot get refunds. This is how they keep you stuck in membership. It’s fraudulent at this point as they never fulfill the service. Then they want to charge you to freeze your account while reducing credits. DO NOT SIGN UP! What they’re doing has to be illegal. If I can’t reduce my credits, I may consider consulting with a lawyer. Even though the contract you sign says...read full review

Mar 2023

Very poor service. My appointments have been cancelled multiple times. I was encouraged to book ahead which I did and could not get in for months. Then when it got close to the appointments they were cancelled. I put my account on hold while I waited for an appointment. I booked appointments again back in Dec 2022 for March 2023 or I thought and then checked on my appointment only to find out they they were never booked. So I have been thinking for 3 months I had an appointment but never did. Very disappointing. I need out of this monthly plan. I would not recommend it.