About Roto-Rooter Plumbing and Water Cleanup
Roto-Rooter Plumbing and Water Cleanup provides 24/7 plumbing and sewer drain services. The company is known for its professional and friendly service. Technicians are considered respectful, knowledgeable, and able to diagnose issues quickly and explain them clearly. They use cameras to show customers the problem, ensuring transparent communication. The company offers convenient preventative maintenance services for businesses and is praised for its punctuality. Recent reviews highlight the professionalism of female technicians, with customers noting the quick and thorough job done by Danika, who was able to clear a stubborn clog efficiently without needing to use a powered auger. Customers feel confident in the service, appreciating the honesty, professionalism, and friendly attitude of the staff. Karim and his team are described as fast, easy to work with, and genuinely caring. Danika and Karim have been praised for their competence, respect, and professionalism in resolving plumbing issues. The technician Race is also highlighted for his immediate response, expertise, and friendly demeanor in handling a difficult job.
A new toilet was installed after the existing one was leaking from the tank into the bowl. It was more cost effective and water efficient to replace it due to the age of the leaky toilet.
First tech on site at midnight didn't know how to fix the problem, no charge. And the second tech was here bright and early in the morning with all the answers, along with the cleanup and restoration estimator. Very friendly and made quick work of the problem once it was located.
Joshua (my service tech) was prompt and courteous. Not only did they not charge me for the house call, but my service tech encouraged me to flush out my line and call of I need anything. What a great experience and excellent service. Thank you!