About M Health Fairview Clinic - Rosemount
M Health Fairview Clinic is highly praised for its caring and helpful staff. Patients appreciate the dedication of team members who go above and beyond to provide excellent service. Chelsey, the team coordinator at the Rosemount Clinic, was recognized for her outstanding assistance on a busy Friday, ensuring a patient received their medications before the weekend. Casandra, the pharmacist at the window, received multiple compliments for her kindness, attentiveness, and efficiency in handling medication pickups. She was proactive in confirming medication arrivals and prepared orders in advance, demonstrating a high level of customer service. Additionally, Jenna Bergquist is highly valued for her compassionate and effective care. Patients note that Jenna quickly addresses concerns and provides care that feels attentive and thorough, often surpassing expectations set by other providers. Overall, the clinic is appreciated for its dedicated staff who prioritize patient needs and deliver quality care, making it a trusted and well-regarded healthcare facility.
After enduring endless hold times, navigating a maze of computer options, and then being hung up on *multiple* times by a staff member named Mia, I'm officially done with Fairview. Unacceptable and disrespectful service.
Kristen Strong is inexperienced, insensitive, rude and cold. You didn't listen to anything I said. You are culturally incompetent and Do Not know how to handle people with mental health distress. You should stick to seeing sore throats only. No seriously.
The clinic itself, as far as “my” doctor and the nurses I have personally seen, have been great. But when doing an e-visit. The nurse who directly works at the rosemount clinic. Called initially before my e-visit, and was really rude. Asked questions that were on my file, and apart of my continued 8 years of being a patient with farview. That were redundant and didn’t make me feel like I was anything else but a number. And when I questioned her about why she’s asking questions she already has the answered too. She said “I don’t have time for this today” and hung the phone up on me. When the actual doctor contacted me. They had zero recourse or empathy for...read full review