About Mike's Custom Mechanical, Inc
Mike's Custom Mechanical, Inc. is a company with over 100 years of combined experience in house work. Established in 2010, they specialize in helping customers with home remodeling projects and repairs. Customers consistently praise their exceptional work, honesty, and dedication to going above and beyond. They highlight the crew's professionalism, expertise, and willingness to fix unexpected issues. Recent feedback emphasizes the quick response from the team, particularly noting how Mike assessed problems swiftly and proposed several options for resolution. Mike's Custom Mechanical has experience handling challenging projects in older homes, including replacing lead piping and installing new boilers. They are known for providing clear explanations of options and reasonable pricing. The crew demonstrates a kind manner, professionalism, and efficiency in their work, ensuring a positive experience for customers. The company's commitment to customer satisfaction is evident in their prompt service and attention to detail, ensuring all appliances are functioning correctly after completing a job. Customers express appreciation for the team's willingness to explain processes and for maintaining neatness throughout their work. The team is able to get customers in the schedule quickly with fast installation and professional communications. They are helpful in answering all questions and explaining options with suggestions made without pushy sales. Appointments for estimates are incredibly accommodating. Mechanics are amazing, nice, and personable, explaining issues so customers know what to do moving forward. They offer maintenance plans to save money. Team members diagnosed and adjusted baffles properly. They also replaced old tank water heaters with tankless ones, making the basement area look great. They are able to take a look and install replacement faucets, getting customers back in business. They will update external faucets and water valves. They can fix steam nozzles and replace laundry sink faucets. They can diagnose and install replacement water softeners quickly. The plumber arrives earlier than booked, gets the job done quickly at a fair price, and discusses other services like slow floor drains.
Carter was on time, checked out our old water softener and we decided we needed to replace it. He was back a week later to install the new one, even took out the salt from the old one and put in the new one! We would highly recommend him! Answered all our questions and said we could call any time with questions we had!
Carter did a great job… very polite, knowledgeable and on time
Excellent and professional full service plumbing and heating service highly recommend