Infusion Associates

Infusion Associates in Plymouth, MN, is a highly regarded infusion center that offers physician-prescribed IV therapy for various chronic conditions, including asthma, Crohn's disease, ulcerative colitis, multiple sclerosis, rheumatoid arthritis, and thyroid eye disease. The facility is known for its comfortable and attractive environment, where patients can relax, put their feet up, enjoy snacks and water, or rest during their infusions. The nursing staff is consistently praised for being kind, friendly, attentive, and caring, creating a relaxed atmosphere that makes patients feel comfortable and well looked after. Many reviews highlight the staff’s attentiveness and the positive interactions that make the experience enjoyable, with some mentioning that they look forward to their visits. The front desk staff, such as those who greet patients at the door, are also appreciated for their friendliness. While some reviews mention that the facility feels more business-like and colder than before, overall, patients feel confident in the care they receive. The clinic's staff from billing to scheduling are described as helpful and supportive, making the process smooth and stress-free. Despite minor issues with insurance billing and refunds, patients continue to trust and choose Infusion Associates for their infusion needs due to the excellent care and friendly environment.