SOTA Arms is a highly recommended business known for its friendly and professional service. Customers appreciate the top-notch customer service, with quick responses to calls and emails, making it easy to get assistance when needed. The company keeps customers informed about their orders, even offering refunds if delays occur, which is uncommon in the industry. Reviews highlight the high quality of products at competitive prices, making SOTA Arms a go-to shop for many. The FFL transfer process is described as the smoothest ever, with clear communication and shipping updates throughout the order. Overall, SOTA Arms is recognized for its exceptional customer service, quality components, and a personalized approach, ensuring a great experience from start to finish. Customers express strong intentions to return for future purchases, citing their satisfaction with every aspect of the buying process.
This is the place you want to do business!! They are friendly , professional and I’m gonna tell you honest. I placed an order only to have them call me and let me know it was gonna be probably at least 4 weeks maybe more offered me my money back even. Called later on to let me know they had got a new supply in. Nobody else does that. You just sit and wait for your order! Better prices than most! All around SOTA Arms should be your go to first stop shop!!!
The customer service at SOTA Arms is top notch. They’re a phone call away if you have questions (sometimes you have to leave a voice mail), but they return your calls/emails. Great company and quality components. Will definitely be a returning customer.
Have had nothing but a great experience with this company. Products are of high quality and fairly priced. Customer service is great as well - I was able to quickly reach someone over email.