We are very impressed with Randy's knowledge and expertise. He is prompt, courteous, and very knowledgeable. Randy takes time to ensure that customers have a clear understanding and this is especially appreciated for seniors, who may not be as knowlegeable with computer issues. He has been especially helpful to our family and we certainly appreciate his great customer service skills. Randy is patient and walks one through processes to ensure that we have an understanding of computer use and safety on the internet. We applaud him and would highly recommend him. Many thanks...Jan C and Tom V.
March 2025
Randy was great handling a PC issue with my desktop. I called ahead and after explaining my problem, Randy told me to bring it in. I had never been here before, but the directions were easy to understand. Randy greeted me with a smile and we talked over the issue and I left my tower with him and his tech to diagnose. They said it was complementary which I thought was great business. They called me back with the results in the time they said they would and we discussed options from there. I ended up declining any repairs due to the age of my machine, but Randy gave me great direction going forward. No pressure to fix it, just honest and reliable advice. 10/10 customer... read full review
August 2023
Randy was super knowledgeable. He returned my call promptly and solved my problem in less than 24 hours at a very reasonable price. Couldn't be happier to have a local company with this caliber of service. Thank you!!
We are very impressed with Randy's knowledge and expertise. He is prompt, courteous, and very knowledgeable. Randy takes time to ensure that customers have a clear understanding and this is especially appreciated for seniors, who may not be as knowlegeable with computer issues. He has been especially helpful to our family and we certainly appreciate his great customer service skills. Randy is patient and walks one through processes to ensure that we have an understanding of computer use and safety on the internet. We applaud him and would highly recommend him. Many thanks...Jan C and Tom V.
Randy was great handling a PC issue with my desktop. I called ahead and after explaining my problem, Randy told me to bring it in. I had never been here before, but the directions were easy to understand. Randy greeted me with a smile and we talked over the issue and I left my tower with him and his tech to diagnose. They said it was complementary which I thought was great business. They called me back with the results in the time they said they would and we discussed options from there. I ended up declining any repairs due to the age of my machine, but Randy gave me great direction going forward. No pressure to fix it, just honest and reliable advice. 10/10 customer... read full review
Randy was super knowledgeable. He returned my call promptly and solved my problem in less than 24 hours at a very reasonable price. Couldn't be happier to have a local company with this caliber of service. Thank you!!