Wow, talk about AMAZING customer service. We had a power outage and our water pressure stopped. I called Hartmann on a Sunday afternoon, because their name is on our tanks in the basement of the house we bought. They answered the phone—asked a few questions and helped us through the issue in a matter of minutes. You don’t get this kind of service now a days.
About Hartmann Well Drilling
Hartmann Well Drilling has been providing quality well drilling services to New Prague and surrounding areas for four generations. This family-owned business prides itself on putting customers' needs first, focusing on installing quality products and delivering unmatched customer service. Their team is professional, informative, and explains everything in an easy-to-understand manner. They offer a range of services, including well drilling, well pump repair, water testing, water chlorination, and well certification.
In emergency situations, Hartmann Well Drilling is available 24/7 to quickly diagnose and resolve issues. They have built a strong reputation for being knowledgeable, caring, and transparent in their work. Reviewers have noted their exceptional customer service, with many highlighting the prompt response times and efficient work. One customer mentioned receiving help during a power outage, stating that the staff answered promptly and guided them through the issue in minutes.
Many customers appreciate the helpfulness of the staff, who genuinely want to share knowledge about wells and maintenance. They can access records about their wells and receive best practice advice to keep them healthy. Hartmann Well Drilling's prices are considered reasonable and well worth the expertise they provide. Whether dealing with a leaky well pump or needing guidance on well care, Hartmann Well Drilling is the go-to solution for all well water needs. Highly recommended as an A+ business.
Reviews
If you are looking for well or pump service...stop looking. These are the folks. Here's the story: 12:30 am and my tenant calls me to say the water doesn't work at my rental property. To make matters worse, there is no water at my business that is located on the same property. I called Hartmann Well Drilling at 6:30 am and they called back in 20 minutes. By 10:00 am they had the problem fixed. Nice folks that put my mind at ease the moment I talked with them. They are knowledgable, and cared about getting my business up and running and water service back to my tenants and their home. The pricing was reasonable based on all the factors considered. I wish I could give more stars! Thank you, Hartmann Well Drilling!
Hartman has always come when needed. A well pump in dead of winter, (new years eve) and today as pressure tank was shot and two pipes with holes. Owen was so informative and efficient. No wasting time. At only 22 years old I was floored by his work ethic and knowledge. Yes I asked how old he was. Lol. This kid is a keeper. Highly recommend you guys. Thanks
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
308 Main Street East, New Prague, MN 56071
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