Costco Optical Department

Costco Optical Department at the Maple Grove location offers a positive experience with thorough eye exams conducted by Dr. Tim Nelson and friendly, professional staff. Customers appreciate the use of state-of-the-art equipment and the department's commitment to standing behind their products and services. Many find savings by purchasing frames elsewhere and getting lenses at Costco. Some customers have noted issues with traffic flow within the store, which can be confusing and crowded, especially during busy hours. Despite these concerns, the optical department is recommended for its great prices and customer service, with staff like salesperson Claire being particularly helpful. Overall, the department maintains a strong reputation for quality eye care and value.