About Costco Optical Department
Costco Optical Department at the Maple Grove location offers a positive experience with thorough eye exams conducted by Dr. Tim Nelson and friendly, professional staff. Customers appreciate the use of state-of-the-art equipment and the department's commitment to standing behind their products and services. Many find savings by purchasing frames elsewhere and getting lenses at Costco. Some customers have noted issues with traffic flow within the store, which can be confusing and crowded, especially during busy hours. Despite these concerns, the optical department is recommended for its great prices and customer service, with staff like salesperson Claire being particularly helpful. Overall, the department maintains a strong reputation for quality eye care and value.
The only downside is that they can be a little busy, but other than that, this place is awesome! They have a huge selection of glasses, and even without insurance, the prices are very affordable. The staff is friendly and helpful.
I visited Costco after checking Visionworks to compare pricing, and I’m really glad I did. Visionworks was going to charge me $120 after insurance, while Costco saved me about 65%. What really stood out is that Costco’s lenses already include things other places try to upsell you on, like blue light filtering and anti-reflective coating.
After hearing Costco’s out-of-pocket price, it honestly felt like Visionworks was trying...read full review
I described a persisting issue with my eyes to Dr. Nelson and he figured out the cause after a few tests. He corrected my prescription from a different optometrist and now I'm able to see with both eyes properly.
I need to have a chat with whoever designed the layout of this Costco. Obviously, every Costco is amazing and a reflection of all that is good in America. But the flows of traffic are absolutely absurd. As you enter, you've got to cross traffic to get a cart, then cross traffic to get to the entrance, and as you exit, you have to cross traffic again to get to the liquor store. It's an absolute cluster and blows my mind that no one has come up with a correction. Please for all that is good in this world, figure out the traffic flow here.