About JCPenney
JCPenney is a well-established retail chain offering a wide selection of apparel and home furnishings since 1902. The store provides a variety of options for kids, men, and women, including footwear, jewelry, and accessories, with free shipping and curbside pickup available. Customers have noted a mix of experiences at the Mankato, MN location. Some shoppers appreciate the friendly and helpful staff, and the store's decent prices and large selection. However, there are concerns about the store's organization, limited stock, and outdated items. While many enjoy the shopping experience, some have left disappointed due to a lack of available sizes and chaotic layout. Additionally, the in-store salon has received positive feedback for its services. Overall, JCPenney continues to be a place where shoppers can find essentials and more, but improvements are needed in certain areas to enhance the overall shopping experience.
I grew up with JCPenney as a staple in my life. It was a place where we could always get the basics and more. It was a place where you could usually count on being able to find an entire outfit including shoes in one store. I've given the Mankato JCPenney store several chances since moving here a couple years ago and I've left disappointed every time. The choices are so limited, the sizes aren't in stock, and the store layout is chaotic. I can't blame the employees because they are always friendly and helpful. The only thing I was able to find there to wear to a funeral was the black tights and they were shredded halfway thru the day almost as if they were so old that...read full review
Only complaints would be there is only 2 fitting rooms for everyone. Also staff does not pay attention so there was a pair clearance pair of pants that got mixed in with my sale jeans so I didn't get the discount.
The store opens way later than the rest of the mall which caused me to spend more money at other stores, the nerve. They had everything that I needed for my toddler and myself in the clothing department. Employee that I encountered was friendly and efficient. Discounts all over the store which is always a win.