About Hertaus Floors
Hertaus Floors is a highly regarded business that specializes in flooring, cabinetry, countertops, and more. Customers have consistently praised the company's exceptional service, professionalism, and responsiveness. The sales team at Hertaus Floors is described as personable and knowledgeable, providing guidance without any pressure to buy. The measuring and scheduling processes are efficient, with the flooring arriving at the warehouse much faster than expected. Pricing is also noted as quite decent. The installation crews have received widespread acclaim for their incredible work ethic and attention to detail. Customers have been particularly impressed by their willingness to go the extra mile, such as working additional hours to complete a job in a single day. Hertaus Floors has also demonstrated its versatility, helping a customer refresh their kitchen by providing new flooring, Cambria countertops, paint colors, backsplash tiles, and lighting. The staff worked closely with the customer to plan the entire project, ensuring a seamless and satisfying experience. Overall, Hertaus Floors has consistently exceeded customer expectations, earning glowing reviews for its exceptional products, professional installation, and outstanding customer service. The company is well-positioned to handle a variety of home improvement projects, making it a trusted choice for those looking to enhance their living spaces.
We chose Hertaus Floors for purchase and installation of luxury vinyl plank in our basement (replacing carpet), and replacement carpet on our stairway. We are completely pleased with the entire process.
The sales people were personable and very knowledgeable, without any pressure to buy. The person measuring our house was punctual, quick, and answered several questions about how installation would work. The scheduler was very friendly, and was very accommodating both in helping answer additional questions I had and getting back to me quickly if I called and he was busy with a client. The flooring arrived at the warehouse much more quickly than we were told...read full review
Had them replace the carpet in my basement. Looks great. Overall, great experience.
Customer service ✅
Professionalism ✅
Responsive communication ✅
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I wanted to refresh my kitchen and was struggling with what to do without spending more than I could afford. I was researching related products and ideas on line and Hertaus came up as a vendor. We got in touch and within a few months, I had the kitchen of my dreams totally within my budget! The staff helped me pick new flooring for the entrance and kitchen, beautiful Cambria countertops, paint colors, backsplash tiles and lighting! In addition to helping me plan the look, they found people to remove the old and install the new floors, electrical, lights, sink, faucets, tiles and blinds! I cannot speak highly enough about all the employees, the Hertaus family and all...read full review