Reviews for SERVPRO of Edina, Eden, Prairie, Plymouth, Long Lake, Medina
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From SERVPRO of Edina, Eden, Prairie, Plymouth, Long Lake, Medina
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
Ratings
Google: 4.7/5
SERVPRO of Edina, Eden, Prairie, Plymouth, Long Lake, Medina
6350 Carlson Dr, Eden Prairie
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Chris and Jenna from ServPro were fantastic. They were extremely knowledgeable, took the time to answer all of our many questions, and partnered with us on creative solutions to ensure we got the results we needed in the least intrusive way. They did things in a much more logical and thorough way than another company we used prior. Beyond that, they were friendly, courteous and went out of their way to be kind to our kids during their visits. I felt completely at ease having them in our home.
I had a pipe break in my basement over the holiday and through a referral by my insurance agent, I called Servpro of Edina and Eden Prairie. Dave came out that day to access the situation and had a crew onsite 3 days later. During this time an asbestos test had to be done. Jenna and her crew did a good job getting the basement dry and was always in consistent communication. I will say that their has been a delay in getting a quote from Servpro on restoring the basement which has been frustrating, Jenna always took the time to answer questions I had and was very professional.
We had a water intrusion/mold issue and they got it done quickly for a fair price. Jenna H and team were very professional, friendly and knew their stuff. Great experience and would recommend.