Massage Envy offers a variety of services, including massage, skin care, and total body stretch, promoting overall wellness and a healthy lifestyle. Customers appreciate the friendly and knowledgeable staff, as seen in a recent visit where a parent praised Zoe for providing an effective facial for their son at an introductory price of $80. The front desk staff also received compliments for their friendliness.
Recently, many customers shared positive experiences with their massages. One reviewer praised Regina for doing an excellent job, listening carefully to preferences and needs, and earning a five-star rating. Another first-time visitor felt comfortable with Cora, who made sure to hit all the needed spots, expressing a desire to return. Long-time clients also highlighted the importance of finding the right therapist, with one mentioning that massage therapy can be life-changing, especially when scheduled in advance and with proper communication about cancellations. They recommended Massage Envy in Eagan for those seeking regular, rejuvenating massages.
However, some long-term customers express concerns about the decline in massage quality over the years. One reviewer, who has been visiting for 12 years, noted a decrease in value and skilled therapists, with only one therapist now providing decent massages. While the ability to book appointments up to six months in advance is convenient, the overall experience no longer matches the luxury spa standard they once enjoyed.
On a positive note, another customer highlighted the exceptional service from staff members who worked together to resolve booking issues, allowing them to enjoy an amazing massage from a talented therapist named Jessica.
Overall, Massage Envy remains a good choice for those seeking regular, convenient massage services, especially for travelers. Nonetheless, it may not fully meet the expectations of clients looking for a high-end spa experience.
