The Tongue and Groove Store

The Tongue & Groove Store, founded in 2009, is a reputable wood products manufacturer known for providing high-quality solid wood products at wholesale prices. The company uses select grades of 100% kiln-dried lumber, processed on-site with modern equipment and in-house CAD capabilities, ensuring consistent quality and minimal waste. The store's mission is to deliver maximum greatness through a commitment to safety, quality, and innovation, while continuously improving their processes to eliminate waste. Customers have generally been very pleased with their experiences at The Tongue & Groove Store. Many praise the store's beautiful, knot-free wood and excellent customer service. The staff is described as helpful and knowledgeable, going the extra mile to ensure customer satisfaction. However, not all experiences have been positive. One customer reported a significant delay in receiving their $27,000+ order, with poor communication and damaged products upon arrival. The customer faced challenges in resolving the issue, describing the owner's response as unhelpful. Despite this isolated negative experience, the majority of reviews highlight The Tongue & Groove Store's commitment to quality, value, and customer service. Customers who have worked with the store, particularly the owners Kyle and Ann, as well as Evan, have expressed their appreciation for the store's dedication to their projects and willingness to provide valuable suggestions and support. Overall, The Tongue & Groove Store appears to be a reliable and customer-focused business, offering high-quality wood products and exceeding the expectations of many of its clients.