ComfortSystems

Dec 2023

Won't let me delete an address off my account that I rented years ago. I even called customer service and they refused to remove it. Won't let me add my current address to my account... System Can't find it even though all info is correct. They don't answer /are closed on the weekend ??‍♀️??‍♀️ . If there is an alternative option I'm switching today. Going to look at options after I submit this. Pretty sure they are a monopoly though so I'm stuck with horrible customer service and no way to add correct address/delete old place. Rating at 0 stars but it won't let me pick below 0.

Aug 2023

I had my furnace serviced in Feb 2023 and didn’t get billed for it until May. I’ve been enrolled in auto-pay for as long as I’ve lived at my house. Comfort systems shut off my water in August due to non-payment of a bill and was only told auto-pay doesn’t apply to service charges until after they shut my water off and had to pay a fee to get it turned back on despite having never missed a payment for as long as I’ve used them.

Apr 2023

Thank you to the Service Technician who came to our house early Sun a.m. to find that simply the breaker was off. I am so sorry about being ignorant ... You were gracious, friendly, and professional, and we really appreciate it. You also noticed that we were scheduled for a water meter inspection and took care of that during your visit. Again greatly appreciated. Thank you!