Northwest Family Clinics

Aug 2023

We really like our Dr. Dr. Reichel is great with us in person. But these medical assistants over the last year are a lot to be desired. One was preaching at my husband about his medical condition. We both have mail order prescriptions. The mail order company told me I have to the provider about refills. The medical assistant refused to help me when I told her I talked to the mail order pharmacy about calling in my prescription. The gal was very rude. I have never had this much trouble.

Jun 2023

After three visits for different purposes, seeing different practitioners, my experience is that everyone here treats you respectfully and is attentive to you and their own job duties. From the front desk to the doctor him/herself, everyone was personable with good communication skills. I’m looking forward to seeing Dr. Riley and Dr. Agujiobi for prenatal care and delivery as I feel they care about what matters to me and aren’t only concerned with statistics and protocol. The best part of OB care here is that the doctor you see is the doctor who comes to the hospital to deliver your baby. Everywhere else works on the on-call system, which to me is another way of the...read full review

Nov 2022

We had a pleasant visit today at Urgent Care. Everyone was very kind, listened and very understanding of our concerns. It must be a trying profession when people are not feeling well.