American Accounts & Advisors

Jul 2023

Never thought I'd leave a positive review on a collection agency... I had to deal with a lot of collection agencies during the Great Recession, and they were scummy. This one surprised me. Polite, patient, not pushy, not dancing the lines of the FDCPA (if you don't know what that is, familiarize yourself with it), and they were willing to work with me and set up a payment arrangement for my medical debt, even though it will take years to pay it off at the monthly amount I can afford. Almost every other agency I've ever dealt with wanted the account paid off within a year. If you have an account go to collections, you want these folks to get it.

Feb 2023

The woman I spoke with was very helpful and patient with me over the phone, helped me quickly get things squared away. Excellent customer service!Edit: like six months later and I still feel bad I never got her name. Thank you, again, kind stranger!

Feb 2023

Jay was A great help, very understanding with helping me Pay off my debt. He was pleasant and Efficient. Too bad nobody take time out of their day to leave a good review but are more quick on leaving a bad review. Two thumbs up to Jay and Co.