About American Accounts & Advisors
Reviews for American Accounts & Advisors
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Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 7PM
Saturday: 8AM - 3PM
Sunday: Closed
American Accounts & Advisors is a collection agency that prioritizes patient and understanding customer service. Clients praise their willingness to work with individuals to create manageable payment plans, even for long-term debts. Reviewers highlight the agency's politeness and efficiency, noting their commitment to clear and respectful communication. They appreciate the agency's flexibility in accommodating individual circumstances and their dedication to helping clients resolve their debt.
Jay from this company called my phone looking for someone who the phone number doesn't belong to. He was so rude, downright disrespectful. Jay, karma is coming for you. You cannot speak to people in the line of work you are in that manner. Go get some customer service training.
Received a call today and when I try to discuss my plans for payment the guy on phone was rude so I hung up. I’ll mop the ocean before deal with that again. Bad first impression for folks needing clients to work with them.
I have never found an easier company to work with! We all have hiccups in life. Their rep Angela is truly an angel! She's help us so much! She helped us work out something that worked for us, touched base with us and kept promises. All with kindness, grace and patience. I honestly can't say enough about her or AAA. If you receive a notice from them, please just reach out. I promise they are not like other agencies!