About Essentia Health St. Joseph's-Brainerd Clinic
Based on the reviews, Essentia Health St. Joseph's-Brainerd Clinic has a clean environment and plenty of parking. The overnight nurses are super friendly, though they seem stressed or over worked. Some visitors note miserable waiting times and no valet parking or assistance inside. Some doctors are described as “mean” or “rude,” while others are praised. Dr. Hightower provided stellar care with a great bedside manner and a quick, effective procedure. The GI department is phenomenal, with Adam Purcell being personable, responsive, and helpful. Dr. Chapman is described as the best provider, being informative, caring, and a good listener. Overall, the clinic has lovely people just doing their best, though some doctors may seem like 15-minute clock-watching doctors.
The waiting times are miserable and seem like forever, but the overnight nurses are super friendly and seemed stressed or over worked as if they are being rushed. I haven’t met one doctor that hasn’t seem to be “mean” or “rude”. All of these reviews I read just shows people don’t understand this type of work. They are humans that go through everyday crisis just as everyone else. Patients and visitors need to put it into consideration. Plenty of parking. Overall I’d say it’s a clean environment, and lovely people just doing their best!
I had the pleasure of meeting Dr. Hightower for what was, admittedly, an unpleasant issue. As a clinician myself, I can recognize what stellar care looks like, and I was thoroughly impressed with his bedside manner and thoughtfulness. He took care of me with an in-office procedure the same day, which was quick and effective, and accomplished exactly what was needed. Essentia is fortunate to have him on their team.
The GI department here has been nothing short of phenomenal.. Adam Purcell, GI, has been personable and incredibly helpful. Responsive, timely and caring. Im grateful to call this clinic my GI home.