About Ulta Beauty
Ulta Beauty offers a wide range of beauty products and services. Customers have had positive experiences with the salon services, praising the knowledge and helpfulness of the stylists. One customer shared their experience getting their eyebrows waxed and tinted, noting that the stylist was very knowledgeable and helpful in recommending products. Another customer had a terrible dye job at another salon and went to Ulta for a box dye, but the salon services manager, Jo, went above and beyond by foiling and fixing the customer's hair. The customer was very grateful for Jo's service and appreciated the help from other Ulta employees. A third customer had a great experience with a Clinique representative named Nick, who did a makeup consult and was knowledgeable and friendly. Customers also find the store clean, well-stocked, and welcoming, with staff members like Keira providing excellent assistance by answering questions and helping select products. Serenity, another helpful employee, shade matched a customer perfectly, making them feel gorgeous. While most staff are friendly and helpful, a few have been rude, but overall, customer service remains pretty good. Customers have consistently appreciated the helpfulness and knowledge of the stylists and employees at Ulta Beauty.
Store is clean and employees were helpful. We just left and Jo helped my daughter find what she needed, while complimenting her natural beauty and features. Just the pick me up she needed!
I went here the other day with my fianće and mother-in-law. Everyone was so welcoming and fun! The store was clean and maintained well. This was before Christmas and it was busy but we were helped swifly. I was specifically helped by a lovely woman named Serenity. She shade matched me to perfection (concealer and foundation) and when I did my makeup I felt gorgeous! Thank you girl!❤️
Store is clean and well stocked. Staff is friendly most of the time...a few of them are extremely rude and full of attitude, but most are great! Overall customer service is pretty good, have had several pretty poor experiences at this location but those were just a couple incidents out of many visits so I do not hold that against the store.