About SCR Northern Division
SCR Northern Division, a Brainerd-based company, has been serving residential and commercial customers for over 20 years. They pride themselves on skilled employees dedicated to continuous improvement within the HVAC industry. SCR embraces new technology and knowledge to provide dependable guidance and go the extra mile to ensure customer satisfaction. Their affiliation with St. Cloud Refrigeration allows them to offer a full range of products and services, focusing on expert service, honest repairs, and quality installations. Customers praise SCR for their professionalism, kindness, and efficiency. They highlight positive experiences with technicians who are upfront about costs, communicative, and arrive promptly. SCR has been commended for resolving complex issues, including repairing faulty installations by other HVAC companies, and for their dedication to customer service, even on weekends. Brian's follow-up with customers is excellent, and Chris does a really good job explaining everything during inspections. Dallin at SCR Northern just saved the day with an excellent experience, sorting out a plumbing issue on a weekend.
We have used SCR for 3 different projects on the house over the years; mini-splits for cooling and heating and a garage forced air unit for heat. Brian’s follow up with his customers is excellent.
Chris just left our house from doing the winter furnace (boiler) inspection. He is such a great guy, explains everything and does a really good job. We have had SCR for many years and highly recommend them. Thank you! The Dillons
Dallin at SCR Northern just saved the day for us!! Saturday at 4am the sump pump that pumps the water to the septic system alarm starts going off. And yes. There is water all over the basement floor. And yes. It's a weekend. And yes. we need a plumber now. Called a handful of places that wouldn't answer or didn't call back. Then called SCR. Someone picked up. Dallin called back about 30 min later and was over an hour or so after that. Of course it wasn't a completely straight forward job but he had everything he needed with him and got it all sorted out and we can once again run water. And when he was giving us the run down on what he did, he told us some stuff about...read full review