About Allina Health Urgent Care – Apple Valley
Based on the reviews, Allina Health Urgent Care – Apple Valley offers care for non-life threatening illnesses, infections or injuries. The staff go above and beyond their duties of care. They care for patients physically and emotionally trying to assist them in getting healthier. The wait was really short (less than 20 minutes) and patients did not wait long for a doctor either (about 5 minutes). The doctor was quick and to-the-point. The check-in process was quick and friendly, and the waiting area felt clean and safe. The doctor and nurse were kind, caring, helpful and were concerned for the patient’s condition. From first contact at the front desk to being ushered into the exam room, patients were treated with respect. The staff were all patient, competent and thorough. The doctor found right away what was wrong. The service was hands down the speediest and best service at any clinic ever.
The wait was really short (less than 20 minutes) and I didn't wait long for a doctor either (About 5 minutes). The doctor was quick and to-the-point without a lot of unnecessary questions or small talk.
Honestly - this couldn’t have been any better, given our situation! My son woke up from a nap with severe ear pain, it was an hour before Urgent Care closed. I thought it would be a long shot that we could be seen, and braced for a long night ahead. We checked in and I was hopeful when I saw only one family waiting. The check-in process was quick and friendly, we sat down in the waiting area which felt clean and safe, and a nurse came for us within 5-10mins. After we chatted with the nurse, the doctor came in and saw us within a couple minutes. It was confirmed that he had an ear infection (we tested for RSV/Covid/Influenza as well - lab gave us results on MyChart a...read full review
From my first contact with Deb at the front desk, to being ushered into the exam room by Stephanie who took my vitals, to nurse Ashley who took the sample, to the doctor, Jessica Sojoholm MD who examined me--I was treated with respect.
They were all patient, competent and thorough. Highly recommend all of them.