About Carter Mechanical Heating and Cooling Specialists
Carter Mechanical Heating and Cooling Specialists is a professional company that provides outstanding quality service. Their staff and technicians are knowledgeable, understanding, and honest. They offer fair pricing and excellent work. The company is known for its ability to handle emergencies quickly, with technicians taking the time to explain complex issues and give detailed recommendations for solutions. Customers have praised the company for its efficient and thorough work, leaving spaces clean and functioning perfectly. Clients have also appreciated how friendly and helpful the staff are, from the office team to the onsite crew. The onsite lead keeps clients informed and educated throughout the project. Carter Mechanical has helped customers twice in just two weeks, installing a new Water Heater and Furnace, with staff answering all questions professionally and efficiently. The team even takes time to pet and talk to pets at home, showing their friendly attitude. Overall, Carter Mechanical is highly recommended for heating and cooling needs, as they consistently deliver quality service with a friendly and professional approach.
My boiler pump was leaking, and I had other concerns with my hose and wall plug for the pump. Andalyn took care of it; I sent her pictures of everything, and she reviewed them and sent them to Larry the very next day. He had everything he needed on his truck to do the repair and replacement. Larry was just as impressive. He explained what he was doing in detail and clarified that a few things I thought needed replacing actually didn't. Larry also mentioned that I had the option to sign up for a maintenance plan that could save me money. This wasn't a pressure sales tactic like you often see; it was a relaxed conversation to inform me of options that could help me save...read full review
Very prompt response, great communication, very knowledgeable. Larry was great on explaining how things work, found and fixed the issue, and talked about different options on possible upgrades that I will be needing. He really goes above and beyond to help their customers best interest. Thank you Carter Mechanical
From talking to the office manager to getting a new boiler the experience was top notch! Everyone is very knowledgeable and friendly. Everything was done on the timeline they gave me. Very conscientious about keeping the house clean while installing! Highly recommend!