Russ in Parts is a True G.O.A.T.! Knows the Product, Knows the Industry. Warren Facility!
Brett in Service @ Warren Facility is a Mini Yoda. You ask to get a Trailer inn and out for Repair. The Man Makes it Happen!
Upper Management at Royal. Take Note! These are the People making your company move Forward. Not the Ones in Corporate at Head office in Northville. Reward them with Compensation, not a Pizza Party!
Russ/Brett - Hats off to the Both of You!
January 2024
I needed a part that they didn't have, but the nice gentleman took the time to go through a large catalog to find a part number so I could find the part. He even suggested other places to try. Above & beyond!
February 2022
had my hangers replaced. (corrosion control)wheel seals replaced on last axlecoupler skid plate replaced.they did great workmoney well spent.trailer need repairs and i’m happy to have brought it here.thank you royal staff. especially -scottie-much respect.
Russ in Parts is a True G.O.A.T.! Knows the Product, Knows the Industry. Warren Facility!
Brett in Service @ Warren Facility is a Mini Yoda. You ask to get a Trailer inn and out for Repair. The Man Makes it Happen!
Upper Management at Royal. Take Note! These are the People making your company move Forward. Not the Ones in Corporate at Head office in Northville. Reward them with Compensation, not a Pizza Party!
Russ/Brett - Hats off to the Both of You!
I needed a part that they didn't have, but the nice gentleman took the time to go through a large catalog to find a part number so I could find the part. He even suggested other places to try. Above & beyond!
had my hangers replaced. (corrosion control)wheel seals replaced on last axlecoupler skid plate replaced.they did great workmoney well spent.trailer need repairs and i’m happy to have brought it here.thank you royal staff. especially -scottie-much respect.