JCPenney Portraits

JCPenney Portraits offers a mixed experience for customers. Some have had wonderful sessions, particularly highlighting the patience and creativity of certain photographers like Zoe, especially for newborn shoots. However, other reviews mention feeling rushed and dissatisfied with the overall service, including a lack of creativity in family photos and issues with background choices. While some customers appreciate the value for money, others feel the experience did not meet their expectations. Despite the inconsistencies, many continue to return for their family portraits, hoping for improved experiences in the future. This location was clean and tidy. The photographer, Zoe, was kind and managed to capture amazing photos even with a cranky baby. Customers have mentioned that they will be back. The photos came out great, and the staff were nice. However, some customers had to wait over an hour for their appointment, even though they had made a set appointment. The photos also took longer than the estimated delivery time. Despite these issues, some customers have been returning for their third year, finding the process easy and the photographer, Nasir, friendly and good with their child.