About The Fireside Shoppe & Aqua Mist
The Fireside Shoppe & Aqua Mist is a family-owned business serving southeast Michigan and the downriver area since 1975. They provide sales, installation, and service of fireplaces, inserts, stoves, BBQ grills, smokers, and sprinkler systems. Customers praise the knowledgeable and courteous staff, including Tony and Alexis, who guide them through the process. The installation teams are respectful of the home and clean up thoroughly. Customers are highly satisfied with the quality of the products and the responsive service they receive. Recent reviews highlight the staff’s patience and expertise, especially when helping customers choose the right fireplace and insert. One customer expressed their love for the Revillusion insert after much discussion and comparisons. Another shared how the staff’s top-notch service helped them replace two fireplaces in their new home, including a natural and gas insert, with options that suited their preferences and space. Many customers highly recommend the store for their friendly service, product quality, and helpful advice.
After recently having some work done on my property, I noticed that after running my sprinkler system the ground would be excessively wet and puddle in one area. I called and set up an appointment and Technician Randy arrived on time, promptly diagnosed the problem, and repaired it to my satisfaction. While there, he was at all times courteous and professional. When the work was completed he restored my lawn to its original condition and cleaned up the area. I was very pleased with Randy’s workmanship, knowledge, and pleasant personality.
Tony is the boss and randy is the employee both were at my home and quickly diagnosed my gas fireplace issue ordered parts then came back and installed. they were super professional and polite 10 out of 10 would recommend
Had Chad & Randy out for service on my fireplace unit. Friendly, professional, knowledgeable and quick service. Appreciate it!