Sheila M Ray PC

Otolaryngologist

13136 Fort St, Southgate, MI 48195

About Sheila M Ray PC

Sheila M Ray PC is a well-regarded ENT clinic known for its compassionate care and thorough examinations. Patients frequently praise Dr. Ray for her personable approach and clear explanations, making them feel comfortable and understood. Many have experienced significant improvements in their conditions, such as hearing loss and infections, thanks to her expertise and dedication. One patient shared a life-changing experience after being referred for a cochlear implant, highlighting Dr. Ray's commitment to finding the right solutions for her patients. While most reviews commend the doctor and her staff, some patients have expressed dissatisfaction with certain aspects of the office experience, particularly regarding staff friendliness over the phone and the scheduling of appointments. There are mentions of long wait times and concerns about the size of the clinic, which could benefit from expansion to accommodate more patients. Overall, Sheila M Ray PC is highly recommended for those seeking ENT care, with a focus on patient well-being and effective treatment. However, improvements in staff communication and office logistics could enhance the overall experience for visitors.

Reviews for Sheila M Ray PC

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  • Sep 2025

    I had a ear infection and couldn't hear out of my ear. They got me in the same day and I was only there 45 minutes! So thankful to Dr. Ray for making me feel better! She is a excellent doctor, very thorough, explained everything and is a very sweet and caring woman! The staff is great also! I would highly recommend her

  • Sep 2024

    She's the best ENT downriver. I've been to a lot of ENTs and let me tell you I really like Dr Ray. She's very easy to talk to very personable she explains everything thoroughly and make sure you understand. Her staff is excellent as well. I went to her for a fungal infection which I was being overmedicated she cut down my medication seems like I'm doing better now. She is my new ENT and I'm happy about it.It's always good to get a good doctor and a doctor that listens And that you can trust. Thank you Dr Ray.

  • Apr 2024

    I don’t understand why the staff has to be so unfriendly!! You call and you ask if there’s any cancellations OK thank you I’ll wait until my appointment date. Click.!!! I really like the doctor. She was very thorough and kind but something about the staff not every single one of them but some of them that answered that phone they’re working and we’re paying your wages.

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed

Location

13136 Fort St, Southgate

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