About Dakotech Inc
Dakotech Inc. has been providing computer support to businesses since 1999, built on strong ethics and soft skills. They focus on charging fair prices and making the complex world of IT simple for their clients. The company listens carefully to needs, educates customers on the best technologies, and involves them in decision-making to deploy solutions that offer a competitive edge. Originally starting with traditional network computing, Dakotech has since become a specialist in cloud computing, maintaining a solid foundation in their core skills. Customers praise Dakotech for their reliability and expert knowledge. They handle issues promptly and accurately, often going above and beyond to ensure customer satisfaction. One client shared that, despite a rocky start due to urgent system needs, Dakotech managed to get everything running smoothly within two weeks. The client appreciated that they could use their own hardware, a flexibility not always available with managed service providers. Regular reports help monitor the health of all systems, ensuring security and operational efficiency. Overall, Dakotech Inc. is seen as a dependable partner for managed computer, phone, and server management. They are equipped to support organizations either as an addition to their current IT team or as their entire IT department, especially valuable in today’s environment where security threats are high and downtime costly.
I've had Dakotech as a vendor for a few solutions for about two months now writing this on 6/23/2022 and would like to share my thoughts and give a brief review of service. The start was was a little rocky, this being said at the time we contacted dakotech ,our last provider completely pulled all systems and services a day prior so keep in mind it was a scram from both ends to get us back up. Once all details and contracts where aligned they agreed to allow us to use our own hardware with out any issue that was a big win. Now when working with a company such as this know as a MSP most of the time you will need to a buy their recommended equipment or rent the equipment...read full review
This company provides IT support to our condominiums, for probably over a decade by now. They have been very reasonably priced and the internet has functioned well for many years. The overall value has been excellent. Recently there was an extended outage, but it was not the fault of Dakotech. In fact, Dakotech arranged a fix at no profit to their own company, and did what they could to help, including deal with irate residents. As a resident, I suffered through the outage and understand the frustration of no service, but I also understand that the company did what they could and appreciate their work.