What a fabulous company and group of people!!!! They have made pool ownership easy and not nearly as expensive as those big box stores (Leslie’s 🙄) they are helpful and honest and don’t make you buy a lot of stuff you don’t need. I will use them forever!!!
Jun 2023
Every time I go to the Utica location, I have received great service. I might have to wait because they are busy but everyone is so helpful. When I needed a new motor and clorinator for my pool, the manager was so helpful explaining everything about all the components. I brought in pictures to show him my set up and then we decided what would work best. I've been losing the prime in the filter and he pointed out from the pictures why. Anyway, they are always helpful and very knowledgeable. We get our water tested here frequently too.
Apr 2023
I had a good experience here. After going everywhere to try and find the right pool parts to fix my filter. I was suggested to try out this place by Dolphin Pools. They said this place would have the parts. And they did! I was very impressed by their part department. Very nice guys. They seem really busy. But they had great customer service.
What a fabulous company and group of people!!!! They have made pool ownership easy and not nearly as expensive as those big box stores (Leslie’s 🙄) they are helpful and honest and don’t make you buy a lot of stuff you don’t need. I will use them forever!!!
Every time I go to the Utica location, I have received great service. I might have to wait because they are busy but everyone is so helpful. When I needed a new motor and clorinator for my pool, the manager was so helpful explaining everything about all the components. I brought in pictures to show him my set up and then we decided what would work best. I've been losing the prime in the filter and he pointed out from the pictures why. Anyway, they are always helpful and very knowledgeable. We get our water tested here frequently too.
I had a good experience here. After going everywhere to try and find the right pool parts to fix my filter. I was suggested to try out this place by Dolphin Pools. They said this place would have the parts. And they did! I was very impressed by their part department. Very nice guys. They seem really busy. But they had great customer service.