Mattson Floor is a highly recommended flooring company known for its exceptional customer service and quality workmanship. Customers have praised the team for their effective communication, professionalism, and dedication to customer satisfaction from the initial consultation to the final installation. Justin, a key figure in the company, is particularly noted for his extensive knowledge of flooring options and his hands-on approach. He guides clients through the selection process and provides valuable assistance throughout the project, including coordinating installations around existing furniture. Clients have expressed their satisfaction with various flooring types, including LVP and engineered hardwood, highlighting the beautiful results and impeccable installation. Even when issues arise, such as damage caused by other contractors, Mattson Floor responds promptly and ensures that repairs are seamless and unnoticeable. The company is appreciated for its integrity and commitment to treating every project with care, making clients feel valued and supported. Overall, Mattson Floor stands out for its quality products, outstanding service, and a team that goes above and beyond to ensure a positive experience for every customer.
I spent 45 years in a service business where we strived every day to provide quality customer service. We were good but not nearly as good as Mattson Floor. From our initial visit, through the selection process, continuing through installation and follow up I’ve been blown away with Mattson’s emphasis on customer satisfaction. After our beautiful hardwood floor was installed another contractor caused some damage. Mattson immediately responded and much to my surprise when the repair was completed you could not tell there had ever been any damage or repair. Incredible work. Incredible service. They will always be my go to for flooring.
Mattson Floor was our choice due to the knowledge and professionalism that Justin has about flooring and installation. He guided us through the removal and installation process and assisted us in selecting a high quality floor that my wife and I both love. I highly recommend Mattson Floor for your project!
We recently purchased a property in Saint Joseph MI with plans for a full renovation - new floors, kitchen, bathrooms, and more. After doing a lot of research and visiting several flooring stores, we found Mattson Flooring, and we're so glad we did.
Prior to finding Mattson flooring, we were frustrated and struggling to decide on the right flooring. Justin (Mattson) was knowledgeable, patient, and took the time to guide us toward a flooring choice that we absolutely love!
The installation was excellent as well. Since we had just moved in, the condo was full of furniture and boxes everywhere, but the installers were friendly, professional, and worked with...read full review